Frequently Asked Questions

Find answers to common questions about our artisanal selections

How is the cheese packaged for shipping?

We use insulated thermal liners and reusable ice packs to ensure your cheese stays at a safe, cool temperature throughout its journey.

Do you offer vegetarian-friendly cheeses?

Yes, we carry a wide selection of cheeses made with microbial (non-animal) rennet. These are clearly labeled in our product descriptions.

How long will my cheese stay fresh after delivery?

When kept in original packaging or cheese paper, most hard cheeses last 2-3 weeks, while softer cheeses are best enjoyed within 7-10 days.

Can I include a gift message with my order?

Absolutely. You can add a personalized note during the checkout process, which we will hand-write or print on a premium gift card.

Does your cheese contain raw milk?

We offer both pasteurized and raw milk cheeses. Each product page specifies the milk type and aging process used.

What should I do if my cheese arrives warm?

Cheese is resilient; however, if the ice packs are completely melted and the cheese feels hot to the touch, please contact us immediately for a replacement.